Customer Service Specialist
Are you a good teamworker who would like to support our sales team to give the highest standard of customer service? And do you have related experience in this field?
- Turkey, Antalya
- Supply Chain
- Bachelor
How does the role of Customer Service Specialist look like?
The Customer Service Specialist will join to the team who are responsible for supporting Rijk Zwaan Turkey’s Sales Representatives, communicating about seed availability, receiving and processing orders, invoicing, shipping seeds to customers and handling delivery complaints. You will work closely with the financial department on invoicing and customer financial status. In this key position, you support not only the sales team but also the customers with information and good service. As part of the orientation program, first 6 months period will mostly cover the shipping part and after transition period you will work more on customer service.
We are seeking a Customer Service Specialist who is:
- graduate in Business Administration or related topics, preferably with accounting background
- committed to provide a high service level and contribute to a positive atmosphere in the team
- good in communication with sales team
- strict in complying with procedures and regulations
- planned, organized and accurate
- attentive to details
- good in analytical skills and confident in working with numbers
- experienced in using office and software programs
- fluent in both writing and speaking in English
Rijk Zwaan your new employer?
Rijk Zwaan is an international family company with a people-oriented culture. Rijk Zwaan is right at the start of the food chain. We develop vegetable varieties and sell the seeds produced from them globally. From our strategic position, we contribute to the world food supply. Everything we do is about growth. The growth of natural products that we export around the world. The growth of our company. Above all the growth of our people: we give you every opportunity to use your own initiative and achieve your full potential. Working with colleagues to produce the best and tastiest vegetables. Reinforcing, helping and inspiring one another. That is how we want to continuously work together towards a healthy future.
Interested?
Please, send your CV as well as your motivation letter to hr@rijkzwaan.com.tr. Your application will be considered carefully, which may take some time. You will hear from us as soon as possible.
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Phone screening
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Skype interviews
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Face-to-face interviews
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Assessment center
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A permanent contract right from the start
I’d like to receive your application
Alev Demokan Yapici
Human Resources ManagerProduction planning of seeds requires precision
Vegetable seeds are a natural product, that are produced under stringent conditions with extensive quality controls. We plan carefully, so that we can deliver the seeds to our customers on time.
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